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Customer-satisfaction-in-the-hospitality-industry
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Hospitality Industry: Increasing Customer Satisfaction

The formula to make customers satisfied in the hospitality industry is not to provide services that will only make customers say “it was a good experience” but to make them say “we will definitely come back again” and keep them loyal, by providing quality in services with pleasure. Pleased customers…

Quality-Control-in-Pharmaceutical-Industry
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The Solution to Pharmaceutical Industry Anomalies

The evolution of the pharmaceutical industry over the years in the world market has been of a great concern for the health care service institutions, and customers, particularly. The importance of pharmaceutical industry utilization relies on the premise of quality control management implementation, which intends to improve the management system…

Contribution-of-educational-sector-in-environmental-protection-PECB-Insights
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The Impact of Educational Institutions on the Environment

Every day we are witnessing a change in the role of technology as it impacts the environment, people, and society as a whole. People are becoming detached from the environment; thus they do not always see a need for environmental protection. Even institutions like universities and high schools can be…

Anti-Bribery-Corruption-and-Elimination-frameworks.-taking-a-step-further
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Taking a Step Further to Eliminate Corruption

The impact of globalization on organizations is increasing rapidly, no matter the size or industry. In today’s open economy, organizations are more exposed to bribery. Bribe means a payment or any other favor that is given to others to influence them to act in favor of the bribe givers. Different…

ISO-22000-and-Its-Effects-on-the-Rise-of-the-Emerging-Consumer
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ISO 22000 and Its Effects on the Emerging Consumer

In recent months the world economy is consistent with the exposure of preliminary data showing that global growth during the second half of 2015 is 2.8 percent weaker than previously forecasted. This drop was noticed especially in the United States, Japan, and other advanced Asian economies. On the other hand,…

Top-5-International-Anti-Bribery-developments
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Top 5 International Anti-Bribery developments

Over the last few years, we have seen more countries bring enforcement activities against companies that use bribery to win foreign contracts and grow their revenues. Some of the countries included in such activities are Australia, Canada, France, Germany, Italy, the Netherlands, Norway and the UK. Nevertheless, the crackdown on…

Standards-Insights-Conference-June-venue
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Introducing the PECB Standards Insights Conference

Announcing with gratitude, The PECB Standards Insights Conference will be held in “Palais des congrès de Montréal” from June 29th to 30th, 2017. Attending this conference at the vibrant city of Montreal, Canada, will complement your professional opinions and reveal many future occurrences and disputable matters with respect to Management…

anti-bribery management systems: abolishing corruption
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Anti-Bribery Management Systems: Abolishing Corruption

Fundamentally, we may address Bribery as one of the most harmful phenomena to the development of societies, economies, and commercial activities among others. Its spread has led to the formation of many legal frameworks, designated to prevent and tackle its practice in all types of organizations. As such, bribery refers…

How-to-transit-from-ISO-TS-16949-to-IATF-16949
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Your Guide to Transit from ISO/TS 16949 to IATF 16949

The quality management system of an organization is a complex set of processes that produces consistently reliable products with high qualitative characteristics, that fulfills customers’ expectations, and involves other stakeholders in all stages of the product development. Consequently, ISO certification represents a guarantee of sufficient processes and production of quality…