The formula to make customers satisfied in the hospitality industry is not to provide services that will only make customers say “it was a good experience” but to make them…
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THE EXPERT
Every day we are witnessing a change in the role of technology as it impacts the environment, people, and society as a whole. People are becoming detached from the environment;…
20228 Views
The impact of globalization on organizations is increasing rapidly, no matter the size or industry. In today’s open economy, organizations are more exposed to bribery. Bribe means a payment or…
6402 Views
Over the last few years, we have seen more countries bring enforcement activities against companies that use bribery to win foreign contracts and grow their revenues. Some of the countries…
5479 Views
The maximization of profit and efficiency are the main quality objectives for any organization. Developing actions to address risks and opportunities when planning will assist an organization to evaluate the…
4592 Views
Because of some critical issues and the importance of data that the majority of companies have, they invest towards the implementation of techniques and procedures which ensure business continuity and…
4227 Views
You have probably been wondering if your company is doing things right. Questions which imply insecurities regarding the company’s performance in the market have surely been asked many times among…
5608 Views
The importance of information security in our lives is widely understood by now. Investments of organizations into information security keep growing, but also do cybercrime risks and costs of data…
5159 Views