Bribery refers to any offering, giving, accepting or promising advantage with any value or bribe in order to influence the decision, action or judgement of persons in charge of a…
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The quality management system of an organization is a complex set of processes that produces consistently reliable products with high qualitative characteristics, that fulfills customers’ expectations, and involves other stakeholders…
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Becoming a legal problem in most countries, bribery is also being considered as one of the most deteriorating phenomena to the global society. Directly affecting the quality of life, corruption…
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Myths can be the reason why some organizations hesitate to implement ISO/IEC 20000 and that’s why it is important to highlight some myths that may prevent organizations from implementing the…
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In this article, you will find out why and how the combination of ISO/IEC 20000 and ITIL after being applied to your business can lead to better organizational accomplishment and set…
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In recent years, organizations around the world are becoming increasingly aware of a clear need to demonstrate practices of socially responsible behavior. The objective of the ‘organizational social responsibility’ concept…
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Six Sigma is a methodology that can be implemented by all companies and business professionals. You don’t have to be a math whiz or an operational genius to be able…
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A shocking statistic of work-related accidents or diseases that occur daily is recorded worldwide. According to ILO, every day 6,300 workers die as a result of unfortunate events in the…
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Nowadays, quality is a word very often heard and spoken by society and industries of all sorts. Almost all organizations- product or service based- have some kind of advertisement signaling…
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