Trust makes the world go round. Without it, democracies crumble and relationships suffer. The same goes for organizations and businesses – without the trust of their customer base, they simply cannot succeed. Trust, however, is never a given. Like respect, it must be won, and in an ever-evolving business landscape,…
When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…
Health is what we all have in common. When it’s protected, health empowers people to prosper; but when it’s neglected, it can have devastating consequences, not just for individuals and their families but for entire communities. As the world continues its migration into digital realms, the healthcare industry has worked…
How do successful businesses thrive in our ever-more competitive world? Some are driven by a charismatic leader; others rely on the power of the collective. But there is one ingredient which, from corner store to corporate powerhouse, is essential for healthy long-term success. Quality. That is why effective quality management…
From the development of self-driving cars to the growth of generative AI tools like ChatGPT and Google Bard, artificial intelligence (AI) is the cornerstone of our everyday lives. Take for instance AI-powered virtual assistants that respond to voice commands and perform tasks based on user input. These are just one…
We are living in the age of artificial intelligence (AI). It is disruptive, disconcerting and ubiquitous. While still growing and developing at an accelerated pace, AI is already augmenting human life. The technology is now increasingly commonplace in our homes, our workplaces, our travels, our healthcare and our schools. What…
No longer a feature of science-fiction, artificial intelligence (AI) is here – and it’s here to stay. While the world attempts to grasp the ramifications of the technology in its current iterations, AI continues to evolve at blistering pace. Whether in the realm of industrial automation, scientific research or the creative…
While not always obvious, artificial intelligence has been a fixture of day-to-day life for millions of people for years. Virtual assistants like Siri and Alexa are prime examples of how AI can support humans in a variety of ways – if only by making things more convenient. Yet when generative AI…
When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…
From small family-run companies to tech giants, the business world is changing at an unrelenting pace. Amid a constantly evolving economic landscape and sometimes dizzying technological advances, one thing remains constant: the need to maintain the highest level of quality which endures over time. Whether manufacturing a product, carrying out…
