Myths can be the reason why some organizations hesitate to implement ISO/IEC 20000 and that’s why it is important to highlight some myths that may prevent organizations from implementing the standard. The purpose of the article is to explain the misconceptions regarding ISO/IEC 20000; therefore, below are seven myths and…
In this article, you will find out why and how the combination of ISO/IEC 20000 and ITIL after being applied to your business can lead to better organizational accomplishment and set your business up for greater returns. IT management requires risk management, governance, metrics, structure and regular development progress to improve…
Recent reports have shown that many companies and institutions pay a ransom in order to regain access to their data. Citizens all around the world could find themselves in the same kind of situation. It is widely known that attacks are not only about gaining access to information for any…
In recent years, organizations around the world are becoming increasingly aware of a clear need to demonstrate practices of socially responsible behavior. The objective of the ‘organizational social responsibility’ concept is to contribute to sustainable development, through transparency and ethical performance. To assist organizations of all types and sizes in…
Six Sigma is a methodology that can be implemented by all companies and business professionals. You don’t have to be a math whiz or an operational genius to be able to implement Six Sigma tools and techniques into your management system processes. Quality is an essential characteristic of industries and…
You have probably been wondering if your company is doing things right. Questions which imply insecurities regarding the company’s performance in the market have surely been asked many times among the workers such as: Are we keeping a proper record of processes within the company? Are we tackling problems efficiently?…
Today, many people are facing the risk of losing information and sensitive data. For criminals/hackers, social engineering is one of the most prolific and effective means to induce people to carry out specific actions or to divulge information that can be useful for attackers. This article will discuss the basics…
A shocking statistic of work-related accidents or diseases that occur daily is recorded worldwide. According to ILO, every day 6,300 workers die as a result of unfortunate events in the workspace or as a result of work-related diseases, meaning, one worker loses his life every 15 seconds. In 2014, this…
Nowadays, quality is a word very often heard and spoken by society and industries of all sorts. Almost all organizations- product or service based- have some kind of advertisement signaling towards their company providing quality to the customer. Apple portrays innovative technology with simplicity and quality design, BMW confirms its…
The importance of information security in our lives is widely understood by now. Investments of organizations into information security keep growing, but also do cybercrime risks and costs of data breaches. By their very nature, financial institutions are an attractive target for attackers. Also, the data breach costs per capita…
