Will the tourism sector ever recover? Travel and tourism took a beating in the COVID-19 pandemic, with borders closed, airlines grounded, and many establishments shut for months. Now as the industry attempts to recover in this new context, constantly changing rules and regulations are making it a far-from-simple task. What’s…
Digital transformation is often defined as the incorporation of modern technology into the daily operations of an organization, which gives rise to fundamental changes in how organizations function. These changes include how organizations manage their processes and organizational functions, how the production or manufacturing lines are designed, how services are…
A “trusted digital ecosystem” and “business continuity” are seldom mentioned in one sentence, and quite wrongly so. Let’s start with the definition of the digital ecosystem. Hearing this term, one might think of IT systems, networks, maybe some peripheral devices like scanners or printers in the familiar business environment. But…
Looking back at the early days of modern higher education, the concept of establishing universities was a long process. The likes of Bologna University may have started in 1088, but it took up to 100 years for the oldest continuously functioning university in the world to develop sufficient programmatic formalization…
Making decisions that affect the lives of an organization’s employees is not an easy task! That is even more pronounced in the relatively new trend of digital transformation. Luckily, many scientists, mathematicians, managers, have shared their expertise with the world through books. Take a look at a selection of books…
Today, companies are in a race against the clock to catch up with the latest trends by upgrading their digital strategy and transforming their customer experience. The challenge of meeting and exceeding the expectations of an increasingly demanding customer, relative to the other companies with which they interact, demands that…
June 2021: we’re looking back at a pretty bizarre year like we have never experienced before. At least we think so. This pandemic has all the properties of a black swan event, just like the 9/11 attacks. A black swan event comes as a surprise but has major consequences. The…
International guidance on whistleblowing. Good governance in any organization involves demonstrating accountability and fostering a “speak up” culture. To address the importance of having a secure and effective way that employees can report concerns about wrongdoing, a new ISO standard for whistleblowing has just been published. ISO 37002, Whistleblowing management systems – Guidelines,…
Reducing energy use through smart transportation. Smart cities are ones that use innovative solutions to improve their environmental impact while improving life for their residents. One way of doing that is through clever management of public transport speed. A new standard has just been published to guide cities through the…
Introduction Digital transformation has proliferated across many business sectors. Corporations are harnessing the underlying technologies to automate processes, mine data, pivot to new markets, reduce costs, or tailor services to client preferences. For example, the hotel industry is digitally transforming the business model to improve energy efficiency, characterize customer trends,…
