It is natural for the top management of every company to provide different types of resources like human, technical, financial, and information resources to increase the productivity and quality of their products and services. At the same time, risks are increasing in impact and diversity of sources, and this impacts…
“The number 1 thing that has made us successful by far is a compulsive obsession with the customer” Jeff Bezos We are all customers. And we all know what a great customer experience feels like. Be it the comfort of an attentive and friendly maitre’d at your favorite restaurant, the…
2021 is shaping up to be a transition year as economies recover from COVID-19. The pandemic had a beginning, and it will have an end. While we endure this pandemic, artificial intelligence, machine learning, predictive analytics, and the commercial applications of these emerging technologies keep opening doors of opportunities. As…
Standards’ role in improving economies and achieving public policy objectives was highlighted in the DEVCO meeting, in the lead-up to ISO Week 2021. “Standards are vital for our future,” said Dr Armen Orujyan, an internationally renowned entrepreneur and leader in science and technology innovation, who gave the opening keynote at…
Purpose and sustainability at the heart of ISO 37000. We are living in rapidly changing and challenging times and, more than ever, governing bodies are being called upon to ensure their organizations act with purpose, sustainability and society in mind. Good governance not only builds trust, it improves business performance…
Blockchain and artificial intelligence can have a tremendous impact on businesses and will probably drive innovation in the future. By now, companies have not only heard about Blockchain and AI, but have started implementing them as well. Some have it in production, but most are still experimenting around with it…
Blockchain is an indispensable technology that is hitting the headlines due to the popularity of cryptocurrencies like Bitcoin and Ethereum. Is Blockchain just about cryptocurrencies? The answer is an emphatic no. Blockchain technology has moved beyond cryptocurrencies to another level. Do you know that many companies are utilizing blockchain technology…
Guidance on building back better when disaster strikes. When COVID-19 struck the world, it was a huge surprise for many, exposing fragilities in systems and organizations everywhere. Those that were prepared for the unexpected, however, generally fared better. Taking lessons learned from the pandemic and international expertise, ISO/TS 22393, Security…
How do you balance opportunity and risk? Johan Grundström Eriksson (Advisor to the European Institute of Innovation & Technology Manufacturing) explains why creative collaboration flourishes under ISO 56002. Innovation is the fuel that drives a successful business. Organizations that give their managers and employees the tools to respond to and…
Healthcare transformation The healthcare industry is rapidly evolving from a hospital and clinic centered approach, where data were controlled by health systems, payers, and large service providers, to a new approach where healthcare services are increasingly more remote and controlled by patients. Data are created by billions of people, devices,…
