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7 Myths and Truths of ISO/IEC 20000

Myths can be the reason why some organizations hesitate to implement ISO/IEC 20000 and that’s why it is important to highlight some myths that may prevent organizations from implementing the standard. The purpose of the article is to explain the misconceptions regarding ISO/IEC 20000; therefore, below are seven myths and…

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Lean Six Sigma is a Business Must

Six Sigma is a methodology that can be implemented by all companies and business professionals. You don’t have to be a math whiz or an operational genius to be able to implement Six Sigma tools and techniques into your management system processes. Quality is an essential characteristic of industries and…

Cyber Attacks
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787 Views
Social Engineering and Risk from Cyber-Attacks

Today, many people are facing the risk of losing information and sensitive data. For criminals/hackers, social engineering is one of the most prolific and effective means to induce people to carry out specific actions or to divulge information that can be useful for attackers. This article will discuss the basics…

Ohsas 18001
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Replacing OHSAS 18001 – What will ISO 45001 bring?

A shocking statistic of work-related accidents or diseases that occur daily is recorded worldwide. According to ILO, every day 6,300 workers die as a result of unfortunate events in the workspace or as a result of work-related diseases, meaning, one worker loses his life every 15 seconds. In 2014, this…

iso 9001 quality management
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1068 Views
Are you meeting customer expectations?

Nowadays, quality is a word very often heard and spoken by society and industries of all sorts. Almost all organizations- product or service based- have some kind of advertisement signaling towards their company providing quality to the customer. Apple portrays innovative technology with simplicity and quality design, BMW confirms its…

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Information Security in Banks and Financial Institutions

The importance of information security in our lives is widely understood by now. Investments of organizations into information security keep growing, but also do cybercrime risks and costs of data breaches. By their very nature, financial institutions are an attractive target for attackers. Also, the data breach costs per capita…