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ISO 9001

ISO 9001-QMS-company
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You have already implemented ISO 9001 in your company! How do you align your project to your QMS?

A research done by Basak Manders, a Quality Management research expert, found that ISO 9001 quality management standard has been implemented by more than one million organizations in 187 countries since its introduction in 1987. According to the research, ISO 9001 implementation ensures operational and market benefits in the majority…

Customer-satisfaction-in-the-hospitality-industry
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Hospitality Industry: Increasing Customer Satisfaction

The formula to make customers satisfied in the hospitality industry is not to provide services that will only make customers say “it was a good experience” but to make them say “we will definitely come back again” and keep them loyal, by providing quality in services with pleasure. Pleased customers…

Quality-Control-in-Pharmaceutical-Industry
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The Solution to Pharmaceutical Industry Anomalies

The evolution of the pharmaceutical industry over the years in the world market has been of a great concern for the health care service institutions, and customers, particularly. The importance of pharmaceutical industry utilization relies on the premise of quality control management implementation, which intends to improve the management system…

ISO 27001
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Why choose a third party certification body?

You have probably been wondering if your company is doing things right. Questions which imply insecurities regarding the company’s performance in the market have surely been asked many times among the workers such as: Are we keeping a proper record of processes within the company? Are we tackling problems efficiently?…

iso 9001 quality management
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Are you meeting customer expectations?

Nowadays, quality is a word very often heard and spoken by society and industries of all sorts. Almost all organizations- product or service based- have some kind of advertisement signaling towards their company providing quality to the customer. Apple portrays innovative technology with simplicity and quality design, BMW confirms its…