Mário Lavado is trainer and consultant in Lean Six Sigma, IT Governance, COBIT, ITIL and lead auditor for ISO 9001, ISO 27001 and ISO 20000. Graduating in Materials and Physic Engineering and as a post-graduate in Quality Engineering, he obtains more than 20 years of experience in consulting training and auditing. Besides, while holding management and leadership responsibilities in both public and private organizations Mr. Lavado his involvement is listed in the design, implementation, and improvement of management systems in the Information Technology area. Mr. Lavado’s expertise has had an impact on INOSERV-Innovation in Services, APCER, Banco de Poupança e Crédito, Vantiv, OnlyConcept, itSMF Portugal, InoCrowd, Instituto de Informática, ASI Consuloting, Link Consulting, Partex, Sommer Allibert, Valmet, and Seagate.
