Erica Smith has worked in the areas of Environmental, Quality and Occupational Health and Safety management systems, their certification and related risk management aspects since 2002. She is the Founder and Managing Director of ISO Certification Experts, a privately owned business which was established in Sydney, Australia, in 2007. The ISO Certification Experts team provides Management System Consulting, Training and
Process Improvement services worldwide. Over her career, Erica has led many projects to develop and improve business management systems, often for certification readiness to the ISO Standards, as well as local standards and industry-specific requirements. Erica’s industry experience is
broad, including construction, electrical infrastructure, manufacturing, engineering, pharmaceutical, life sciences research, and professional services.
