Tag
Change is always difficult for each one of us as humans, but changing within a group and culture becomes even more challenging. Digital transformation is the necessary change to leverage not just technology but simultaneously improve your customers’ experience and your staff’s ability to service them. These investments should be…
“If I had eight hours to chop down a tree, I’d spend the first six of them sharpening my axe.” – Abraham Lincoln The above saying is a constant reminder that approaching a problem with the right set of tools is critical for success. In today’s ever-evolving digital world, having…
Why care for something like organizational resilience? We’ve got a lot of management and corporate governance tools; we’ve got a dozen or so ISO system management standards; and on top of that, there are a lot of frameworks at our disposal, helping us to better manage an organization. One might…
