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Quality Management Systems

transition-evolution-empowering
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Japanese Transfer of Technology & Best Practices – LEAN Management & LEAN Six Sigma in Morocco

There are many reasons why attending a Japanese university fulfills an individual’s intellectual goals. I have always been highly inspired by the Japanese remarkable economic and technological development. The Japanese have managed to overcome the ever increasing struggle of natural resource scarcity, and become one of the global leading countries.…

Customer-satisfaction-in-the-hospitality-industry
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Hospitality Industry: Increasing Customer Satisfaction

The formula to make customers satisfied in the hospitality industry is not to provide services that will only make customers say “it was a good experience” but to make them say “we will definitely come back again” and keep them loyal, by providing quality in services with pleasure. Pleased customers…

Quality-Control-in-Pharmaceutical-Industry
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The Solution to Pharmaceutical Industry Anomalies

The evolution of the pharmaceutical industry over the years in the world market has been of a great concern for the health care service institutions, and customers, particularly. The importance of pharmaceutical industry utilization relies on the premise of quality control management implementation, which intends to improve the management system…