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The IT industry is blessed with many frameworks that are marketed as the providential solutions to all enterprise problems. Those frameworks are in a constant state of evolution and have the luxury to cover a broad range of topics. It actually is quite astonishing the level of granularity that we…
Myths can be the reason why some organizations hesitate to implement ISO/IEC 20000 and that’s why it is important to highlight some myths that may prevent organizations from implementing the standard. The purpose of the article is to explain the misconceptions regarding ISO/IEC 20000; therefore, below are seven myths and…
In this article, you will find out why and how the combination of ISO/IEC 20000 and ITIL after being applied to your business can lead to better organizational accomplishment and set your business up for greater returns. IT management requires risk management, governance, metrics, structure and regular development progress to improve…
