Because of some critical issues and the importance of data that the majority of companies have, they invest towards the implementation of techniques and procedures which ensure business continuity and recovery. Loss of data, information, and applications caused by the occurrence of unforeseen events such as a fire, flooding, theft,…
In this article, you will find out why and how the combination of ISO/IEC 20000 and ITIL after being applied to your business can lead to better organizational accomplishment and set your business up for greater returns. IT management requires risk management, governance, metrics, structure and regular development progress to improve…