Cost Decrease? Our QMS Costs Us! These are the typical words heard when the subject is broached about the improvements the quality management system (QMS) makes in decreasing the cost of production of products and services. Why would this be true? What costs are there in having a quality management…
Case Study 1: CSX Signal Shop Talmadge J. (TJ) Pittman, CSX Signal Shop, Savannah GA, has always managed in a system where ISO 9001 was the governing standard. When asked if he were promoted would he implement ISO 9000 in the region under his control, made the following statement: “I…
